Refund policy

Thank you for shopping at Ninety8! If you are not fully satisfied with your purchase, we're here to help.

Returns:

• Returns are accepted within 14 days of receiving your item(s).
• To be eligible for a return, the item must be unused, in its original condition, and with the original packaging.
• Some items may be non-returnable, including sale items and gift cards.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original method of payment.
• Shipping fees are non-refundable.

Exchanges:

• If you wish to exchange an item for a different size or color, please contact us at info@itsninety8.com.

How to Return an Item:

• To initiate a return, please email us at info@itsninety8.com with your order number and the reason for the return.
• Customers are responsible for the cost of return shipping.